1. Our standard
GoMyCoach LLC aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, level AA for gomycoach.com, app.gomycoach.com and, when they launch, the GoMyCoach mobile apps. We treat accessibility as part of every change, not as an add-on.
2. What we do
- Semantic HTML, labelled forms, visible focus, keyboard access to every function, text alternatives for images, sufficient colour contrast, no information conveyed by colour alone, touch targets of at least 44 × 44 px.
- Automated checks (axe) during development and manual tests with a screen reader (VoiceOver on iPhone/Mac) before each larger release. Last full manual test of the platform: October 23, 2026 (VoiceOver, all main flows); landing page checked October 25, 2026.
- No accessibility “overlay” widgets – we fix the pages themselves.
- Emails use plain structure, real text and descriptive links.
3. Known limitations
- Payment pages are provided by Stripe; we rely on Stripe's accessibility and pass on any barrier you report.
- Video calls take place in third-party tools (Zoom, Teams, Google Meet) chosen by the Coach/Consultant.
- Documents uploaded by Coaches/Consultants are not shown publicly; profile photos get an automatic text alternative with the Coach's/Consultant's name.
4. Tell us about a barrier
If something on GoMyCoach does not work for you – with a screen reader, keyboard, magnification, voice control or in any other way – please email [email protected] with the page and what happened. We answer within 5 business days and fix barriers as fast as we can, usually within the next release. If you need information from GoMyCoach in another format, we provide it on request.
5. Contact
GoMyCoach LLC
30 N Gould St, Ste R
Sheridan, WY 82801
United States
Email: [email protected]